Dynamic growth has occurred and continues to take place in northwest Oakland County. The high-level of growth has placed pressure for development of high-quality health care to support this population. In support of this pressing need, the Detroit Medical Center and Visionary Enterprises, Inc. (VEI) have formed a partnership for the development of a new Ambulatory Surgical Center, located on M-59 – Highland Road in Waterford, Michigan.

The Ambulatory Surgical Center is designed to support a varying acuity of patients. The 25,000 square foot center is unique in what has been termed its “HOSPITALity” environment. The facility is constructed as much more of an upscale hotel environment rather than that of a hospital.

The Surgery Center provides a HOSPITALity styled environment for patients and guests. Patient areas are separated from surgical/procedure spaces, providing environments of comfort through furniture and finishes similar to those found in an upscale hotel. This maximizes comfort and decreases anxiety of the patients, with minimal overall cost to the project. Once a room is assigned to a patient, it is used during preparation before surgery and as a recovery room after the procedure is complete. This consistency allows patients to feel comfortable in the space prior to surgery and less anxious after the operation when they return to a familiar space. Because they do not return to a new environment, they can focus attention on healing and recovery.

The hospitality environment is extended to family and friends who accompany the patient. Waiting areas are spacious with lounge furniture, wide-screen televisions, an aquarium, a hospitality center, and data hookups. Waiting areas are broken up into a number of small quiet settings, lessening the anxiety levels of the “come-withs” regarding their loved ones. As well staff work and break environments are treated with the same level of hospitality, thus reducing staff anxiety and ultimately reducing attrition.